Welcome To Bare GLOW Minerals Bare GLOW Minerals Company & Order Policies

Welcome To Bare Glow Minerals & Natural Cosmetics

Order Status and Shipping Information Page

Check your firewall and server settings for spam filters not allowing our e-mail through to you.

Your Order Questions May Be Answered Quickly By Reading The Information Below.  If you would please read all the below information prior to contacting our customer service department we will be able to service your needs in the fastest way possible.

BARE GLOW MINERAL MAKEUP IN-HOUSE-FOR PROCESSING/SHIPPING-ORDERS BUSINESS HOURS OF OPERATION - CENTRAL TIME USA
Monday - Friday 8am to 4pm Central Standard Time.  Bare Glow Minerals is Closed all, Local, State, School, and Banking Holidays as well as United States federal holidays and Postal Holidays.

All orders placed before 8am Central Time will start processing procedures on the same business day (see above).

BARE GLOW MINERAL MAKEUP ORDER PROCESSING DATES AND TIMES
Please note that your credit card, Bank Debit, E-check or Paypal account will be charged upon checkout by you, not when your purchase is shipped.

Bare Glow Minerals process' and ships all continental United States orders in approximately 3-5 business days (see dates and times above). Orders received on or during our closed schedule will start processing on next business day as open.

Please remember that orders with mineral makeup samples of any kind, including liquid mineral makeup,, cream mineral foundation/concealers, pressed mineral makeup, or any other made-to -order products may have additional processing (made to order) time of 3-10 business days.

When purchasing your cosmetic products from Bare GLOW Minerals please make note of the date and time you ordered as it is in our system also, so you will have a hands on timeline when your order will ship.  Immediately upon checkout you will receive to your payment email address used a confirmation email regarding your ordered items.  This is not a shipping notice, (see above).  You will upon receipt of your order in our receipt-of-order department receive an automated reply with information regarding your order.   Earth link and other spam form email servers may block such emails, please avoid using this email service provider and others such-as when ordering from us or any business to avoid your order information being deleted by your email service ie server before you receive it.  Thank you.

BARE GLOW MINERALS SHIPPING INFORMATION
Bare Glow Minerals ships all  Continental United States Orders (does not include Alaska, Hawaii, or territories) Confirmation Delivery USPS (IE tracking) (United States Postal Service) Priority Mail.  www.usps.com

Please allow the 3-5 business days for processing and 2-5 days for your priority shipment to arrive "before" contacting our customer service department.

ALL (within the continental) US orders will receive a confirmation delivery number via the email you used for your shopping cart payment to us.

If you are using firewalls that are blocking or spamming links or earth link then you will most likely not receive this email from the USPS.com website. Please know what your computer programs through your server are set to accomplish, as we also can't answer emails we are not getting as in the above example. We can be reached at the numbers and email addresses on our privacy page.

Please note: That if United States Post Office Confirmation Delivery Tracking Number (available online to us and to you www.usps.com,  the consumer for legal verification) confirms that your order has been delivered to the shipping address located on your order and you claim that you have not received said package, your order, ie package will not be reshipped as deemed appropriate for such claims. 

Bare Glow Minerals uses the USPS verification system to prevent shoplifting and mail fraud to protect ourselves and customers like yourself.  Bare Glow Minerals reports all postal theft claims, credit card chargebacks, etc. to the proper authorities to help stamp out internet theft/shopping lifting/credit cart fraud abuse.  Customer shopping safety tips available on the FBI.gov site "Internet Fraud Division"  See what the government is doing to help your e-commerce safety.

APO/AE Mailing Addresses: If you wish to ship your order to an APO/AE address please make sure when check out you enter the American equivalent address in the shipping information section to ensure you receive the domestic shipping price. Then apply correct APO/AE shipping address in the text/note box provided or email to us with your order confirmation number sent to you via our shopping cart system.

BARE GLOW MINERALS INTERNATIONAL ORDERS & SHIPPING INFORMATION (anywhere outside continental US) (Please Read International Shipping Page)
Bare Images Mineral Cosmetics ships International Orders world-wide First Class USPS Mail. Please allow 3-5 business days (see above business dates and times) for processing and 10-14 days for your order to arrive after shipping.

 
Bare Images does not at any time guarantee the arrival to destination of International orders. If your International Package/Order does not arrive we do not guarantee a replacement or a refund for the price of the purchase of order or shipping charges. Replacing undelivered International (outside the Continental United States) Orders is the sole responsibility of purchaser/customer.

BARE GLOW INFORMATION ON OUT OF US ORDER CUSTOM CHARGES
Customers are responsible for all/any additional Customs Fees country and address of purchaser may impose on said package. At No time is Bare Images Minerals responsible for any additional postage/handling fees incurred en-route.

NON-DELIVERABLE ORDERS (IE PACKAGES)
Bare Images Minerals sends all US orders with confirmation delivery to verify arrival of orders. ALL tracking confirmation deliver numbers are traceable to the consumer and our establishment at any given time.

If your order does not arrive to your address and there is no tracking to any arrival destination (IE your checkout shipping address) by the USPS Bare Images will gladly process and reship your order at no cost to you, though it will be signature required at that time only.

If the confirmation delivery of shipment to you has been confirmed by USPS as being delivered to the address provided by you at checkout for shipment of your order, Bare Images will not replace nor reship your order. No exceptions.

Email Bare GLOW Minerals at cs@bareglowminerals.com