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Welcome To
Bare Glow Minerals & Natural
Cosmetics
Ordering Policies and
Shipping Information Page
Check your
firewall and server settings for spam filters not allowing our e-mail
through to you.
BARE GLOW MINERAL
MAKEUP IN-HOUSE BUSINESS HOURS OF OPERATION - CENTRAL TIME USA
Monday - Friday 8am to 4pm Central Standard Time. Bare Glow
Minerals is Closed all, Local, State,
School, and Banking Holidays as well as United States federal holidays and
Postal Holidays.
All orders placed before 8am Central Time will start processing procedures on
the same business day (see above).
BARE GLOW MINERAL MAKEUP ORDER PROCESSING DATES AND TIMES
Please note that your credit card, Bank Debit, E-check or Paypal
account will be charged upon checkout by you, not when your purchase
is shipped.
Bare Glow Minerals process' and ships all continental United States orders in approximately 3-5 business days
(see dates and times above).
Orders received on or during our closed schedule will start processing
on next business day as open.
Please remember that orders with mineral makeup samples of any kind,
including liquid mineral makeup,, cream mineral
foundation/concealers, pressed mineral makeup, or any other made-to
-order products may have additional processing (made to order) time
of 3-10
business days.
When purchasing please make note of the date and time you ordered as
it is in our system also, so you will have a hands on timeline when
your order will ship. Immediately upon checkout you will
receive to your payment email address used a confirmation email
regarding your ordered items. This is not a shipping notice,
(see above). You will upon receipt of your order in our
receipt-of-order department receive an automated reply with
information regarding your order. Earth link and other
spam form email servers may block such emails, please avoid using
this email service provider and others such-as when ordering from us
or any business to avoid your order information being deleted by
your email service ie server before you receive it. Thank you.
BARE GLOW MINERALS SHIPPING INFORMATION
Bare Glow Minerals ships all Continental United States Orders (does not include
Alaska, Hawaii, or territories) Confirmation Delivery USPS (IE
tracking) (United States Postal Service) Priority Mail.
www.usps.com
Please allow the 3-5 business days for processing and 2-5 days for
your priority shipment to arrive "before" contacting our customer
service department.
ALL (within the continental) US orders will receive a confirmation delivery
number via the email you used for your shopping cart payment to us.
If you are using firewalls that are blocking or spamming links
or earth link
then you will most likely not receive this email from the USPS.com
website. Please know what your computer programs through your server
are set to accomplish, as we also can't answer emails we are not
getting as in the above example. We can be reached at the numbers
and email addresses on
our privacy page.
Please note: That if United States Post Office Confirmation Delivery
Tracking Number (available online to us and to you
www.usps.com, the consumer for
legal verification) confirms that your order has been delivered to
the shipping address located on your order and you claim that you
have not received said package, your order, ie package will not be
reshipped as deemed appropriate for such claims.
Bare Glow Minerals uses the USPS verification system to
prevent shoplifting and mail fraud to protect ourselves and
customers like yourself. Bare Glow Minerals reports all postal
theft claims, credit card chargebacks, etc. to the proper authorities to
help stamp out internet theft/shopping lifting/credit cart fraud abuse.
Customer shopping safety tips available on the FBI.gov site "Internet
Fraud Division" See what the government is doing to help your
e-commerce safety.
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Shipping/Handling For All Continental United States Orders is as
Follows:
$ 0.01 -
$10.00 $10.00 USPS Priority, Confirmation
Delivery (tracking)
$10.01 - $74.99 $5.85 USPS
Priority, Confirmation Delivery (tracking)
$75.00 - AND UP FREE
PRIORITY CONFIRMATION DELIVERY (tracking)
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APO/AE Mailing Addresses:
If you wish to ship your order to an APO/AE address please make sure
when check out you enter the American equivalent address in the
shipping information section to ensure you receive the domestic
shipping price. Then apply correct APO/AE shipping address in the
text/note box provided or email to us with your order confirmation
number sent to you via our shopping cart system.
BARE GLOW MINERALS INTERNATIONAL ORDERS & SHIPPING INFORMATION
(anywhere outside continental US)
(Please Read International Shipping Page)
Bare Images Mineral Cosmetics ships International Orders world-wide
First Class USPS Mail. Please allow 3-5 business days (see above
business dates and times) for processing
and 10-14 days for your order to arrive after shipping.
Bare Images does not at any time guarantee the arrival to destination
of International orders. If your International Package/Order does
not arrive we do not guarantee a replacement or a refund for the
price of the purchase of order or shipping charges. Replacing
undelivered International (outside the Continental United States)
Orders is the sole responsibility of purchaser/customer.
BARE GLOW INFORMATION ON OUT OF US ORDER CUSTOM CHARGES
Customers are responsible for all/any additional Customs Fees
country and address of purchaser may impose on said package. At No time
is Bare Images Minerals responsible for any additional
postage/handling fees incurred en-route.
NON-DELIVERABLE ORDERS (IE PACKAGES)
Bare Images Minerals sends all US orders with confirmation delivery to
verify arrival of orders. ALL tracking confirmation deliver numbers
are traceable to the consumer and our establishment at any given
time.
If your order does not arrive to your address and there is no
tracking to any arrival destination (IE your checkout shipping
address) by the USPS Bare Images will gladly process and reship your
order at no cost to you, though it will be signature required at
that time only.
If the confirmation delivery of shipment to you has been confirmed
by USPS as being delivered to the address provided by you at
checkout for shipment of your order, Bare Images will not replace nor
reship your order. No exceptions.
BARE GLOW MINERALS INFORMATION ON BACK ORDERED ITEMS
Occasionally we receive orders for makeup and or skin care items and
accessories that are suddenly in higher then normal demand. We make
a note on your invoice of the back ordered items.
Usually these items are
in stock within 10 business days and we reship as soon as they are
in-house. You are also more then welcome to contact us for a refund of
backordered items as soon as you are notified they are backordered (IE
on your invoice) What makes you happy makes Bare Images happy.
BARE GLOW MINERALS E-C0MMERCE WEBSITE ITEM SHIPMENT ERROR
If by the rare occurrence Bare Images Mineral Cosmetics has shipped
you the wrong item/s, please notify us and we will reship the
correct item when wrong item is returned, as well as refunding your
return shipping fee. Please send exchange by first class USPS mail
with confirmation delivery for your protection and ours of said
product/s.
BARE GLOW MINERALS 30 DAY REFUND/EXCHANGE INFORMATION
We offer a complete refund or exchange on all sealed unopened Bare
GLOW products purchased within 30 days of original shopping cart
purchase date. Please return the unused sealed products (we do not
accept returns of any kind of damaged brushes, containers, etc) for
a timely refund.
All refunds will be credited in the
form that the payment originated from, IE email address, via our
shopping cart through Paypal. IE: if you have purchased a product
with a specific credit or debit cart your refund monies will be
returned to said card via our shopping cart and your email payment
address used for original purchase, or an in-house credit if this
method is unavailable to you/us.
Return/Exchange instructions must be followed or Bare GLOW or
refund/exchange is void.
BARE GLOW MINERAL MAKEUP AND MAKEUP BRUSH INFORMATION
All cosmetic and makeup brushes shed slightly with usage. It is a
normal occurrence for our line of professional makeup application natural brush
products. Makeup
brushes can be extremely dense especially Kabuki and Bronzer, and
any brush with goat hair.
Please remember to wash each of your
natural and synthetic hair makeup brushes in a natural NON disinfectant soap
(disinfectant soaps can/may ruin bristles and ferrules) at least once a
week, foundation application mineral makeup brushes must be washed
daily. A easy Ivory, Dove brand, or natural hand gel soap is perfect or
facial cleansers containing essential oils to keep bristles soft and
naturally clean.
BARE GLOW MINERAL MAKEUP RESTOCKING Fees
Bare GLOW Minerals does not at this time charge a restocking fee.
If you are exchanging an item we do not pay your shipping, you must
pay your shipping/handling charges in accordance to our regular USPS
Priority shipping fees per transaction amount.
Please note: If we receive your return/exchange over 30 days
from original purchase date we will not issue you a refund, but can
upon return approval issue
you a e-commerce website/store in-house credit.
FOR EASY Return Unwanted/Incorrect
BARE GLOW ITEMS Please Contact Us first, then follow the steps
1-5 below.
| STEP 1. |
Send Via
Email to: CS@BareGlowminerals.com explaining the
nature of your return/exchange. Include your exact full name, order/Invoice number, shopping
cart Transaction Number as well as date and time of purchase.
The above information must be included as it appeared in
your confirmation order email via shopping cart upon
checkout sent to you or we will be unable to help you in
a timely fashion.
Please include a copy of your shopping cart payment confirmation
email so we may process your exchange/refund quickly. Ship
item/s back via first class United States Postal Mail with
confirmation delivery to assure return. DO NOT send
attachments, all emails with attachments of any kind are
not accepted through our server for your and all
customer safety. |
| STEP 2. |
If when
returning item/s you elect not to add confirmation
delivery or tracking when shipping your return/exchange
back to us and it is not received, Bare GLOW will not guarantee your return (the post
office tracking/confirmation delivery can do this) as Bare GLOW
Minerals can not guarantee the receipt of the package without
said tracking, nor can you the consumer. |
| STEP 3. |
Please do not at any time send returns FedEx or UPS as neither
of these companies ships to our return PO Box and we do not
accept packages at our warehouses from customers. |
| STEP 4. |
Provided we receive your return within the 30 day
return/exchange limit. Bare GLOW Minerals
will reimburse/refund you (minus shipping) for sealed/unused item/s or
exchange your order per your instructions included in the
returned envelope. |
| STEP 5. |
You will
receive a confirmation email when we have received your
return/exchange, at this time Bare GLOW Minerals will
follow your enclosed
instructions an either credit you via your original payment
method or exchange your item/s. All refunds and credits are
minus return or reshipping exchanged items to you. |
A return/exchange may take up to 15 business days in-house
processing after we have
received item/s back. We will post e-mail to your return listed
email address when
your return/exchange is being processing and shipping charges for
reshipment will be invoiced for you to pay via our shopping cart.
If shipping charges are not paid, we will not reship your exchange/s
to you as posted above.
IN-HOUSE STORE/WEBSITE E-COMMERCE CREDITS
All e-commerce store/website credits can be used at any time.
E-commerce website/store
credits are are non-refundable and have No Cash Value. Please notify
us ahead of time if you'd like to apply your e-commerce/website
store credit so we can process your order quickly without delays..
VIEW PRIVACY STATEMENT PAGE (click
here)
Thank you!
Bare Glow Mineral Cosmetics
For The Beautiful
Look of Bare Glowing Skin!
The information on the BareGLOW Minerals website www.bareglowminerals.com
or any other such websites i.e. google.com, mineral makeup mania forum
at Delphi Forums etc. has not been reviewed by the any government
agency such as the Food and Drug Administration FDA of the United
States.
Bare Glow Mineral Makeup
Brand products, internet
statements, forums information etc are not made in any written material,
electronic or otherwise, intended to diagnose, treat, cure, or prevent any
illness associated with illness/disease.
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